Day-to-day support
Help employees work through computer, software, printer, and connectivity issues, with clear communication about next steps.
IT services · Greater Boston
Small-business IT
Experienced IT support for a small team, with the flexibility to match the way your business works.
Ask about this service ↓How I can help
You need your technology to support the business without becoming another full-time job. I provide practical day-to-day assistance and fractional IT support for small businesses, helping with devices, accounts, documentation, and plans for improvement. We agree on the scope and priorities around your team and budget.
What this service covers
Employee onboarding & offboarding
Prepare devices and accounts, set up approved access, and follow an agreed checklist when someone joins or leaves.
Fractional IT support
Arrange a defined amount of ongoing support for operational needs and improvement work without hiring a full-time IT employee.
Documentation & planning
Organize device and account information, document important procedures, and identify priorities for maintenance, upgrades, and more consistent support.
What to expect
Learn your business
Review the team, essential applications, existing suppliers, and current pain points.
Set priorities & scope
Agree on what support covers, how requests are handled, and the work to tackle first.
Support & improve
Address daily needs while building clearer documentation and a more manageable IT environment.
Before we talk
Tell me your approximate employee and device counts, main business applications, location, and whether you need project help or ongoing support.
Common questions
Is this suitable for a very small company?
Yes. Support can be scoped for a handful of employees or a growing team. We’ll discuss what level of help makes sense.
Does this include unlimited support or 24/7 coverage?
No. Hours, response expectations, and included work are agreed in advance. An hourly rate does not imply unlimited support or around-the-clock availability.
Let’s discuss your needs.
Tell me a little about the issue, your location, and what you would like help with. We’ll discuss the next step and the scope of work.
857-364-7633Contact about Small-business IT
Based in Watertown. Serving Greater Boston.
Appointments subject to availability.