Outlook & email assistance
Help with account setup, profile issues, shared mailbox access, calendar use, and common mail problems.
IT services · Greater Boston
Microsoft 365
Clear, practical help with the Microsoft tools your team uses to communicate and collaborate.
Ask about this service ↓How I can help
Microsoft 365 works best when accounts, access, and everyday tools are set up consistently. I help individuals and small businesses get Outlook, Teams, and file sharing working more smoothly, and provide guidance so the people using them feel comfortable with the setup.
What this service covers
Teams & collaboration
Review everyday Teams use, meeting settings, and collaboration workflows that fit the way your team works.
Accounts & access
Assist with approved user administration, access changes, multifactor authentication setup, and onboarding or offboarding tasks.
OneDrive & file sharing
Help organize sharing and permissions, troubleshoot synchronization issues, and explain how to work with business files more consistently.
What to expect
Review the setup
Understand the symptoms, current subscriptions, account ownership, and how your team works.
Agree on changes
Discuss required permissions, licensing dependencies, and the work to perform.
Configure & guide
Make the agreed changes, check the result, and walk you through the everyday steps.
Before we talk
Have your Microsoft 365 plan name if known, the affected application, and a description of the issue ready. Never share passwords in a message.
Common questions
Are Microsoft subscriptions included?
No. Microsoft licenses and subscriptions are separate from support fees.
Can you make changes without administrator access?
Some user-level issues can be addressed without it. Tenant-wide changes require authorization and appropriate administrator access; we’ll confirm what is needed.
Let’s discuss your needs.
Tell me a little about the issue, your location, and what you would like help with. We’ll discuss the next step and the scope of work.
857-364-7633Based in Watertown. Serving Greater Boston.
Appointments subject to availability.